Privacy Policy

Information you provide directly: when you contact us through our contact form or by email, we receive your name, email address, phone number, and the contents of your message.

Information about your use of the site: if you accept analytics cookies, we collect basic usage data such as pages visited, time on site, and approximate location derived from your IP address.

Account information: if you are invited to use our client or staff portals, we store the name, email, and phone number associated with your account.

To respond to your inquiries and provide the services you request.

To operate and improve our website, including understanding how visitors use the site.

To communicate with clients, tenants, and vendors about properties and services.

To comply with legal obligations and protect the rights and safety of our clients and business.

Cookies are small text files stored by your browser. We use them in the following ways:

Essential cookies: required for the website to function and to remember your cookie preferences. These cannot be disabled.

Analytics cookies: help us understand how visitors use the site so we can improve it. These are only set after you accept them in our cookie banner, and you can change your choice at any time via the "Cookie Settings" link in the footer.

You can also control cookies through your browser settings. Blocking essential cookies may affect how the site works.

We do not sell or rent your personal information. We share information only as needed to provide our services (for example, with a vendor coordinating a work order you requested), with service providers who help us operate the website, or when required by law.

Depending on your location, you may have additional rights over your personal information:

California residents (CCPA/CPRA): you may request access to, correction of, or deletion of your personal information, and you may opt out of any "sale" or "sharing" of personal information. We do not sell or share personal information as defined by California law.

Residents of the EU/EEA and UK (GDPR): you may request access, rectification, erasure, restriction of processing, and portability of your personal information, and you may object to processing or withdraw consent at any time.

To exercise any of these rights, contact us using the details below.

We keep personal information only as long as needed for the purposes described in this policy or as required by law, and we use reasonable administrative and technical measures to protect it. However, no method of transmission over the internet is completely secure.

We may update this policy from time to time and will post the new version on this page with an updated date.

Questions about this policy or your personal information? Email us at mlrssupport@gmail.com.